Practical AI support with a human handoff.

ChatShark is designed for businesses that want faster website support without allowing an AI assistant to invent prices, policies or operational promises.

Controlled knowledge

The business context area gives authorised staff a structured place to maintain the information the assistant may use. Entries can be activated, deactivated and ordered as the business changes.

Human ownership

When a conversation requires judgement, account access or information outside the approved context, an agent can continue the conversation from the live inbox.

Built for operational use

The administration interface supports responsive layouts, accessible controls, tenant-isolated data and real-time SignalR conversation updates.