Verified business context
Structure products, pricing, delivery rules, returns, safety information and escalation instructions instead of relying on invented answers.
AI and human support in one workspace
Turn website visitors into handled conversations.
ChatShark gives your business a customer chat widget, a controlled AI knowledge base and a live agent inbox for the conversations that need a person.
One script installation. Tenant-isolated workspace. Responsive agent console.
ChatShark workspace
Live
Waiting3
Open chats12
Agents online4
WidgetOn
Everything required for a controlled support workflow.
Give AI the facts it may use, route uncertain conversations to people and keep the team working from a single queue.
Live multi-conversation inbox
Open several conversations in tabs, review their message history, take ownership and reply without leaving the operational workspace.
Role-based agent team
Add frontline agents and administrators with separate workspace accounts and real-time online presence.
From installation to first response in three steps.
The setup flow is designed for practical business deployment rather than a disconnected chatbot demo.
Create the workspace
Register the business, owner account and website. ChatShark creates a tenant-specific widget key automatically.
Add approved information
Enter the products, policies and rules the AI may use when assisting a website visitor.
Install and respond
Paste the generated script on the website, then manage customer conversations from the agent inbox.