ChatShark
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AI chat + ecommerce for growing businesses

Chat. Sell. Support. One affordable platform.

Add products, collections, a shopping cart and secure hosted checkout to your existing website—then support every buyer with AI chat, human agents and live visitor intelligence from the same workspace.

Start your workspace Compare the value
Works with your existing website Use your own payment accounts Packages that grow with you
yourbusiness.co.za
Cart 2
SHOP YOUR FAVOURITES Simple products. Secure checkout.

Sell directly from the website you already own.

Instant BoosterR 199.00
Daily SupportR 349.00
Value BundleR 499.00
ChatShark Assistant Online now
Hi! Need help choosing the right product?
Which payment options can I use?
You can continue securely with the payment methods enabled by this store.
Type your message...➤
New order readySecure hosted payment
More than a shopping cart
Products & collectionsCart & checkoutAI + human chatLive visitors
One practical business platform

Everything around the sale, not only the cart.

Manage the storefront, customer questions and sales conversations together instead of stitching multiple monthly subscriptions into one fragile stack.

01

Embedded ecommerce

Publish products and collections, add a responsive cart to an existing site and send buyers through your hosted checkout.

02

AI sales assistance

Answer product, price, delivery and policy questions using the business context approved by your team.

03

Human agent handover

Let people take over high-value or complex chats with the conversation and page context already available.

04

Live visitor intelligence

See active visitors, their country and the page they are browsing from the same administration workspace.

Ecommerce without rebuilding your website

Turn the website you already have into a store.

ChatShark’s storefront script can load selected product collections, manage a buyer’s cart and take the customer to a secure checkout hosted by ChatShark.

Product catalogueProducts, collections, pricing, images, stock and back-order controls.
Customer and order adminKeep customer profiles, order lines, totals and payment status together.
Payment choiceConfigure Zapper, Yoco and Paystack using the merchant’s own credentials.
Website isolationEach tenant can operate multiple websites with separate catalogues and providers.
See how installation works
Commerce overviewToday
Orders24+18% this week
RevenueR 8,946Paid orders
Customers17312 new
Recent productsStatusPrice
Instant BoosterSKU: BP-INSTANTPublishedR 199.00
Daily SupportSKU: BP-DAILYPublishedR 349.00
Value BundleSKU: BP-COMBOPublishedR 499.00
Buyer payment choice
YPZ
Compare the complete software cost

A cheap cart becomes expensive when every useful feature needs another app.

Compare the complete customer-sales stack—not only the headline price of the shopping cart.

Typical software stackSeveral subscriptions
  • Shopping cart platformBase monthly plan
  • Live customer chatSeparate service or app
  • AI website assistantSeparate service
  • Live visitor trackingAnalytics add-on
  • Extra integrationsApps, plugins or development
  • AdministrationMultiple dashboards
Better total value
ChatSharkOne integrated workspace
  • Embedded product cartIncluded by package
  • AI and human chatIn the same platform
  • Live visitor intelligenceFrom the same widget
  • Customers and ordersOne commerce admin
  • Payment providersUse your own merchant account
  • AI usageBuy tokens as needed
Start with what you need.Your billing package controls the features available to your team, so smaller businesses do not need an enterprise-sized setup.
Keep control of payments.Connect the payment providers you choose. Their normal merchant processing charges still apply.
Avoid a forced rebuild.Use the storefront and chat scripts on an existing website instead of paying to replace it.
Sales assistance with a human safety net

The bot helps customers buy. Your team stays in control.

ChatShark combines automated assistance with a real agent workspace. When AI tokens reach zero, the AI bot stops while human-agent chat remains available.

Business-controlled answersUse approved product and policy information.
Agent handoverMove important conversations to a person.
Token visibilitySee and replenish the tenant’s AI balance.
Package entitlementsEnable features according to the billing plan.
ChatSharkCommerce + conversations
SellProducts and checkout
AssistAI sales answers
SeeLive visitor activity
Take overHuman agents
Live visitors
Tracking now
Visitors online18Active in the last 90 sec
Countries4Current live traffic
Open carts6Shopping sessions
VisitorCountryCurrent pageActivity
Visitor 8F2A🇿🇦 South Africa/products/instantNow
Visitor 1C90🇬🇧 United Kingdom/collections/bundles8 sec
Visitor 5B17🇧🇼 Botswana/checkout16 sec
Visitor 42DE🇳🇦 Namibia/contact24 sec
See buying intent in real time

Know what customers are viewing before they ask for help.

Live visitor tracking runs from the same script as the chat widget. Agents can see the visitor’s country and current page, giving them useful context during the sales conversation.

  • 01
    Live activity

    See active sessions while visitors move through products and collections.

  • 02
    Country visibility

    Understand where current traffic and interest are coming from.

  • 03
    Page context

    Help agents answer questions about the exact product being viewed.

How it works

From existing website to connected store in four steps.

Set up the workspace, add the catalogue, connect payment credentials and install the generated scripts.

1

Create the workspace

Register the tenant, select a billing package and add the website domain.

2

Add products and context

Create products and collections, upload images and add the information the AI may use.

3

Connect payment providers

Enable Yoco, Paystack or Zapper and enter the merchant’s own credentials securely.

4

Install the scripts

Add the storefront collections and ChatShark widget to the existing website.

Create your ChatShark workspace
One platform instead of a pile of add-ons

Start selling and supporting customers without paying for separate systems.

Get started Talk to us